WorkJam, the digital frontline workplace firm, has been selected as winner of the “Workforce Scheduling Solution Of The Year” award in the inaugural RetailTech Breakthrough Awards program conducted by RetailTech Breakthrough, an independent market intelligence firm that evaluates and recognizes standout retail tech companies, products and services worldwide.
What is the market offering of WorkJam?
WorkJam is a digital frontline workplace that is helping global industries engage, upskill, and retain talent by supporting hourly workers as knowledge workers, with the digital tools, training and development, networking and flexibility long afforded desk workers.
WorkJam’s innovative solution addresses the largest economic challenges facing industries which include labor shortage, productivity, turnover and training, as well as, the significant inequalities that exist between the salaried and hourly workers that serve those industries.
WorkJam is the only solution that offers total Workforce Orchestration ® with four modules in one app. It includes two-way communications, with inline translation in 50 languages, connecting frontline workers with headquarters for real-time communications, as well as personalized training and development, task management and flexible scheduling tools.
WorkJam’s scheduling solutions are built to solve both manager and employee challenges by delivering to the frontline workforce a complete set of self-service tools which empower employees to manage their own schedule, shifts and time off requests. The solution fully integrates with Workforce Management Systems to ensure scalability and compliance.
Why was WorkJam hailed by RetailTech Breakthrough?
The mission behind the annual RetailTech Breakthrough Awards program is to conduct the industry’s most comprehensive analysis and evaluation of the top global organizations, services and solutions in the retail technology industry today. This year’s program attracted more than 1,200 nominations from over 12 different countries throughout the world.
Commenting on the awards initiative, Bryan Vaughn, Managing Director, RetailTech Breakthrough, said, “Industries are facing daunting labor, productivity, turnover and re-training challenges, as well as significant inequalities between salaried and hourly workers.”
“WorkJam’s solutions represent a rare value proposition that has had a profound impact on employee well-being, engagement and advancement while also delivering significant improvements to productivity, retention and customer service excellence. Congratulations on being our pick for the ‘Workforce Scheduling Solution of the Year’ award!” Bryan added.
At the employee level, WorkJam’s revolutionary solution has had a profound impact on employee well-being, engagement and advancement by providing the flexibility requested by the frontline workforce. At the enterprise level, the solution has delivered significant improvements in productivity, retention, customer service excellence and training costs.
What does the recognition mean for WorkJam?
“It’s an honor to receive this significant recognition from RetailTech Breakthrough in their inaugural program. WorkJam’s purpose is to empower frontline employees with digital tools that make their lives better, while also solving daunting productivity and retention challenges for industries,” commented Steven Kramer, Chief Executive Officer of WorkJam.
“We will further invest in solutions that support enterprises that support, develop and advance frontline workers to form a connected community of knowledge employees.”
WorkJam has recently commissioned Forrester Consulting for an Economic Impact study which estimated a potential savings of $30 million, over three years, for a retailer with 60,000 employees connected and supported by the WorkJam solution and app.
WorkJam supports millions of frontline associates for retailers that include Ulta Beauty, American Eagle Outfitters, TJX Europe, Woolworths Supermarkets and many others.