SoftBank Robotics partners with Sushi Machines to offer robotic solutions to Aussie restaurants

Delivery X1 by Gausium

SoftBank Robotics Australia announced its partnership with Sushi Machines, a wholesale distributor in Australia, and will start offering robotic and AI solutions for restaurants in Australia to optimize their business. Under this partnership, Sushi Machines will start offering Gausium’s Tray Delivery Robot “Delivery X1” to their clients as part of their efficient, hygienic and consistent solutions that address ongoing worker shortages in the hospitality industry.

What is the product offering of Delivery X1?

Sushi Machines exhibited Delivery X1 at their booth(E31) of Food Service Australia, the food service exhibition from April 30 to May 2 at Melbourne Convention and Exhibition Centre. The service robot, Delivery X1, is a stylishly designed, yet highly functional tray delivery robot produced by one of SoftBank Robotics’ global partners Gausium (alias Gaussian Robotics).

It leverages technological capabilities from Gausium and can safely transport and deliver large volumes of food and beverages as well as replenishment items on up to four trays.

As a firm in cleaning robots, Gausium’s SLAM (Simultaneous Localisation and Mapping) tech allows Delivery X1 to perform flexibly in complex, dynamic environments and can perceive and create semantic maps of its surroundings. In a restaurant, it can detect and avoid people and obstacles while serving food, ensuring no disruption to its service or those around it.

In addition to this, Delivery X1 has easy-to-use features, allowing fast deployment without a QR code for location and user-friendly software with flexible operations methods, scheduling tasks and controlling the robot through an intuitive touch screen or android mobile app.

Restaurant owners can expect to use Delivery X1 as a complimentary feature alongside staff, providing support during rush-hours, and assisting in clearing dishes for cleaning. The use of robotic tech to support the human workforce is an opportunity for staff to upskill and take on new roles, further improving efficiencies and enhancing customer service to the diners.

What does the partnership mean for the industry?

Kenichi Yoshida, Chief Business Officer, SoftBank Robotics Group Corp.
Kenichi Yoshida, Chief Business Officer at SoftBank Robotics Group Corp

Kenichi Yoshida, Chief Business Officer, SoftBank Robotics Group Corp. said, “Our alliance with Sushi Machines Australia will provide Japanese restaurant tech solutions like tray-delivery robots among other solutions to help transform the food and beverages industry towards a smart efficient restaurant that can reap more sales for the food and beverages operators.”

“We believe technology, robotics and IoT solutions will become more indispensable as technology adapts and grows smarter in the future,” Kenichi Yoshida further added.

Stuart Aamodt, Director of Sushi Machines Australia and New Zealand, said, “With the introduction of SoftBank Robotics’ and Gausium Robotics’ tray delivery robot – Delivery X1 to our product offering, we will endeavor to bring across more efficient solutions to enhance the restaurant service. Our alliance with SoftBank Robotics marked a first for Sushi Machine in Australia to initiate robotics solutions to our clients as we continue to expand our offering.”

Commenting on the partnership, Jolly Yang, President of Overseas Business of Gausium added “Gausium’s products are best in class when it comes to combining navigation with AI.”

Our solutions are developed to streamline efficiencies, save costs and support the workforce to upskill and increase productivity. With a history of achievements in empowering the facilities management industry, we are delighted to step into the food service industry and work with SoftBank Robotics Australia to bring this innovation to Australia,” Jolly Yang said.