Global human capital management (HCM) consultancy, Smart WFM, has appointed bestselling author Andrew Griffiths to the new role of Advisor and Director of Marketing, Branding and Messaging, the company’s inaugural appointment to its new Advisory Board.
What is Griffiths’ industry expertise?
Griffiths, author of 14 bestselling business books, brings over 25 years’ business, marketing, and communications experience to the UKG services partner, having worked with many firms and political bodies including Telstra, Optus, CBS TV, HP, NYK Line, and the EU. He delivered a series of workshops for the EU to help prepare a range of businesses for the Brexit transition.
His experience working with Smart WFM CEO Jarrod McGrath and the company’s global expansion were key factors that attracted him to the role. “I’ve worked with Jarrod for years now helping him launch and promote his books. It was in his writing that I could see the story of how he was reshaping the human capital management industry,” said Griffiths.
“This company is building a legacy and setting the bar for how organisations can get the most out of their people while giving them the best possible experience. It’s hard to imagine anything more important than that opportunity in today’s business landscape, and McGrath and his team bring a rarely found wisdom to where organisations and people meet.”
What will Griffiths’ role at Smart WFM entail?
Griffiths will work alongside McGrath and Smart WFM COO Rob Scott to drive the firm’s marketing, messaging, and branding strategies as it becomes a mature business and sets the scene to one day list as a publicly traded company. He’ll play an active role in identifying other members to join the advisory board, focusing on areas like diversity, equity inclusion and belonging (DEIB), environmental sustainability, philanthropy, and global consulting.
The role follows accelerated growth of the firm’s client base, revenue, and team. Last year it set up Indian and US subsidiaries as part of a global expansion. The firm is rising with the increased demand for HCM services, with the market tipped to reach circa A$44bn by 2030.
McGrath says that figure is just the beginning of the opportunity, and Griffiths’ hire is key to ensuring the firm can continue to position the company as a global enterprise. “We operate in the HCM services market, which will be about three times the value of the HCM market itself. While that’s a huge opportunity, it doesn’t even recognise that this is an industry connected to every paycheque across the globe, and it is dramatically underserved,” said McGrath.
“The people-first approach we’ve taken – where we consider productivity, and balancing knowledge workers and operational workers – is clearly working. Andrew understands the journey we’re on but also brings an outsider’s perspective to it, and his expertise will be invaluable on us maximising our growth potential,” McGrath further conmmented.