Shopify launches global enterprise resource planning program in partnership with Microsoft

Shaun Broughton, Managing Director for Asia Pacific at Shopify

Shopify has launched its first global Enterprise Resource Planning (ERP) program in partnership with the top ERP providers including Microsoft and Oracle.

Shopify is aiming to offer retail and e-commerce businesses of any size the tools and insights required to easily manage and readjust their operations and come out on top.

Shopify Global ERP Program facilitates select Enterprise Resource Planning partners in their efforts to build and leverage direct integrations into the Shopify App Store.

For the first time, Shopify is directly partnering with leading ERP providers globally, including Microsoft, Oracle NetSuite, Infor, Acumatica, and Brightpearl, with more to come in the future. 

Shopify launches a Global ERP Program

The ability to stay nimble in the face of changing challenges can make or break a business.

This assertion is especially true for large-scale, high-volume retail businesses that have needed to radically transform their operations to best serve their customers.

To remain resilient and future proof their businesses, leaders of growing businesses need real-time insights from connected data to adapt faster, work smarter, and perform better. 

More than 10,000 merchants use Shopify Plus to manage their volume and complexity.

Some of these customers include companies that started and scaled on the Shopify platform, for example Allbirds, Wine Central, elph ceramics, MAAP, The Sheet Society.

Merchants will access a centralised system that connects their commerce platform to key business data like financials and inventory so they can optimise operations and processes. 

“We are proud to support businesses through every step of their journeys, regardless of their size, maturity or complexity,” said Shaun Broughton, Managing Director APAC, Shopify.

“Our first Global ERP Program is available to Shopify merchants across APAC.” 

“This is testament to our ongoing investment in the region to empower our local merchants with more control and visibility by integrating their commerce and business operations.” 

“Shopify’s integration with leading ERP providers gives merchants, especially those running multiple stores across different geographies, sub-brands, and audiences, the power to manage their business operations directly in their Shopify stores.”

“This is a critical step forward in future-proofing commerce for enterprise merchants.”

Merchants can access a suite of certified apps directly integrated with Shopify, without needing to rely on third-party implementations to connect their ERP to Shopify.

Global ERP Program is an extension of the Shopify Plus Certified App Partner Program.

The platform provides partners with support from the Shopify Developer Success team in building their apps and gives merchants confidence in their digital applications.

Certified third party apps have to meet a high standard of performance and user experience. 

Global ERP Program benefits merchants

Seamless connections between workflows

Digital applications within the Shopify Global ERP Program can connect directly to merchants’ ERP accounts, while importing and exporting data back to the Shopify platform.

By integrating their ERP systems with their commerce operations, merchants get accurate, up-to-date data on their inventory, products, orders, and customer information.

The seamless integration of workflows is critically important when making critical decisions for business growth and providing customers with a positive commerce experience.

The power to control their data

The Global ERP Program helps merchants to ensure that proprietary data seamlessly and securely flows between their Shopify admin and their ERP without the need for a third-party.

The ability to save time and money

By integrating directly with certified ERP partners, Shopify merchants are able to avoid the time consuming and expensive process of managing customized implementations.

With less applications needed to operate their businesses, Shopify merchants are facilitated to introduce more automation and thus make their operations more efficient. 

“Joining forces with Shopify to integrate Microsoft Dynamics 365 Business Central will help more merchants deliver great experiences to their customers by seamlessly linking commerce and ERP,” said Charles Lamanna, Corporate VP of Microsoft Business Applications and Platform.

“At a time when merchants need to harness data everywhere to transform the shopping experience, we’re excited to connect data between ERP and commerce.”

“Innovation begins with leveraging and harnessing data fueled insights. Digitally connected operations facilitate ecommerce merchants to take the industry into the future.”

Shopify merchants are facilitated in their efforts to connect their ERP solutions for Oracle NetSuite, Infor, Acumatica, and Brightpearl to their digital ecommerce Shopify stores.

The new Microsoft Dynamics 365 Business Central integration will be available in early 2022.

Stakeholders’ comments on Shopify’s ERP solution

Lachie Cornwell, the Chief Finance Officer of True Protein welcomed this ecommerce milestone.

“Integrating your Shopify stores with your ERP system is an essential step for any global brand that is looking to scale rapidly or extend international reach.”

“Besides helping to streamline operations, automate processes and reduce unnecessary costs, such deep integration and access to real-time data gives us greater control and insight by allowing us to quickly adapt our strategy to cater to buyers’ requirements.” 


Shopify is a leading provider of essential internet infrastructure for commerce, offering trusted tools to start, grow, market, and manage a retail business of any size.

Shopify makes commerce better for everyone with a platform and services that are engineered for reliability to deliver a better shopping experience for consumers everywhere.

Founded in Ottawa, Shopify powers over 1.7m businesses in more than 175 countries and is trusted by brands like Allbirds, Wine Central, elph ceramics, MAAP and The Sheet Society.