SAP SE announced that Origin Energy has achieved significant business and employee experience benefits through implementing a new suite of SAP ERP (Enterprise Resource Planning) solutions, and modernising its payroll, time, and attendance platforms.
Origin Energy, one of Australia’s leading energy retailers, needed to bring its complex business processes into a single, consolidated view, to ensure continuous and effective service of its customers around Australia. With DXC Technology acting as the implementation partner, Origin Energy integrated multiple SAP solutions onto its system, including: SAP S/4 HANA, SAP Ariba, SAP Concur, SAP Asset Manager, SAP Analytics Cloud, OpenText VIM and xECM.
What has the ERP integration done for Origin Energy?
Adopting a two-stage release strategy, the first release went live in April 2021, with the second in July 2021. Despite to the pandemic and much of the team working remotely, Origin Energy was able to migrate existing data and integrate with non-SAP systems.
Since implementation, Origin Energy has seen a reduction in reconciliations of over ninety per cent compared to the previous Enterprise Resource Planning and can now make decisions more rapidly and confidently based on increased visibility and control over data.
“Consolidating and upgrading our ERP to SAP means we’re able to see the complete picture, remove risk from our asset management practices and realise significant savings out to the end of FY24,” said Glenn Joseph, Head of ERP, Planning & Reporting Systems, Origin Energy.
“There’s been high impact since implementation across the business; for example, Origin can now plan maintenance activities more effectively because all our data is in one system – creating visibility across our entire Generation portfolio. Increased speed and efficiency are pivotal to ensuring Origin has a greater focus on getting energy right for our customers.”
Improved employee experience
As part of a broader initiative to adopt a digital first strategy, Origin also took the opportunity to modernise systems within its P&C (People & Culture) function. As part of this, the firm implemented SAP Employee Central Payroll to replace its previous payroll platform.
In parallel, a new time management application was also introduced to automate complex award entitlements. Through the use of SAP Cloud Platform Integration (CPI), Origin was able to leverage pre-built integrations to seamlessly integrate its core P&C systems.
Following the new P&C system implementations, Origin has streamlined processes, with ninety per cent of employees now paid fortnightly with standardised pay cycles, alongside a huge culture shift for the team on how they record time and apply employment awards.
Origin Energy developed a customised self-serve HR portal, to host all policies, procedures and employee-facing content in one place to simplify and improve the employee experience. This has resulted in an over 50% reduction in volume of inbound employee tickets raised with HR, delivering a more positive and empowering employee experience across the business.
What does the partnership mean for SAP?
Commenting on the partnership, Damien Bueno, President and Managing Director, SAP Australia and New Zealand, said, “The energy market is undergoing a significant transition, and having the right technology in place can go a long way in helping organisations drive efficiency and save costs. By supporting Origin Energy’s ERP upgrade, SAP has helped it gain greater visibility over its assets, meaning it can deliver more accurate energy to its clients.”
“We’re also proud of the work we’ve done to modernise Origin Energy’s people and culture function, making payroll and timekeeping simpler so that teams can focus more of their time, energy and resource on performing higher value tasks,” Bueno further commented.