Company executives claim that their network is slowing business growth

Amit Dhingra, Executive Vice President at NTT Ltd. Network Services

NTT Ltd., a global IT infrastructure and services company, launched its 2022 Global Network Report, which found that 70% of CEOs believe their network maturity level is negatively affecting their business delivery. The adoption of hybrid, distributed work environments with multiple connected devices is erupting through enterprises but, despite investments, just two in five businesses say they are very satisfied with their current network capabilities.

What were the insights of NTT Ltd’s survey?

This resulted in a new era of network modernization, with the majority of executives relying on it to enable business growth (>90%), and support artificial intelligence (AIOps) (91%).

Keeping hybrid environments secure

With distributed hybrid work models presenting far more attack opportunities the importance of network security has become a major component of network architecture. This has inspired firms to move to more centralized, cloud-based security solutions and a managed endpoint security model, and increasing investments in network cybersecurity.

Most business leaders believe new threats will drive increased security demands for their enterprise network, requiring a deeper level of access control and inspection (93%).

The transformation to network as a service models

In addition, survey respondents reported that their highest concerns, above even cost, are security, modernization, and access to a full suite of services from their provider.

In terms of managing the network, over 90% of senior executives prefer the network as a service model, citing the flexibility to scale up and down as a major benefit. A complexity in deploying AIOps and automation solutions, which simplify ongoing network operations but are complex to configure initially, make the network as a service model more attractive.

What were the executives’ thoughts on the findings?

“Levels of investment in the network have surged, with the results of this research showing many organizations are leaning towards key partners and managed service solutions to fulfil their requirements,” said Amit Dhingra, Executive Vice President at NTT Ltd. Network Services.

“This is to drive security and gain access to skills that can optimize capability and accelerate innovation-based advances. We are in the midst of a modernization of network services, however, many of the solutions that are in play for a minority will become standard within just two years. Instead, firms should turn their attention to a network as a service model.”

“Businesses should consider security, skills competency, ability to scale, private 5G, and software defined networking when selecting a network service provider. In the long term, blockchain, further AI and automation, AR and VR, quantum networking, 6G and photonic computing will affect how networks are delivered,” Amit Dhingra further commented.

Chris Barnard, Vice President at International Data Corporation (IDC) said, “As new ways of working drive transformation, high performing enterprises realize the value of investing in strategic technologies – core enterprise networks, 5G, edge and artificial intelligence.”

“To support the networking requirements of emerging digital services and applications, organizations are modernizing their enterprise networks, allowing for more efficient use and management of the networks that underpin their enterprises. Enterprises that have not invested risk negatively affecting their growth opportunities,” Barnard further commented.

“As the network plays a vital role in digital transformation strategies and distributed working and processing, we can expect to see more enterprise network upgrades as tech like AI and security defenses are layered on to enterprise networking. While it can seem complex, service providers like NTT can evaluate flexible deployment options that drive business value.”

The report concludes with seven considerations for executives to evolve and future-proof their network. Read the full 2022 Global Network Report here. NTT Ltd. is a leader in the Gartner® Magic Quadrant™ for Enterprise Network Services, Global, positioned highest for its “Completeness of Vision” and “Ability to Execute” among 18 network service providers.