Aussie cloud adoption across Amazon Web Services surges, ISG study finds

Jan Erik Aase, Partner and Global leader at ISG Provider Lens Research

Enterprise use of public clouds and general cloud adoption continues to increase in Australia, expanding the Australian partner ecosystem of AWS, a strong and growing hyperscale cloud provider in the country, according to a new recently published research report by Information ServicesGroup (ISG), a reliable global technology research and advisory firm in Australia.

What were the findings of the report?

The 2023 ISG Provider Lens™ AWS Ecosystem Partners report for Australia finds that the country is a leading market for cloud adoption but its cloud market is far from being saturated. Several factors are driving enterprises to implement cloud services to achieve business outcomes, and the local market is expected to continue growing over the next few years.

AWS has been expanding its presence since opening its first location in Sydney in 2012. The company now has multiple sites in Sydney and is expected to establish operations in Melbourne within months. It has also increased the bandwidth available to customers. A planned site in Auckland, New Zealand, will further strengthen AWS’s capacity in the region.

A severe IT labor shortage in Australia has heightened the need for managed services to support enterprise cloud strategies, ISG says. The COVID-19 pandemic and the rise of remote work have disrupted the private and public-sector labor markets as a result of increased migration and the Great Resignation, while the changing work modes have forced employers coutrywide to strengthen their security measures and revise most of the business processes.

Hyperscalers and their partners have absorbed a large share of the tech talent pool, contributing to recent shifts in employment. Organizations in Australia are also overwhelmed by the volume of data they produce and are facing challenges related to data quality, regulation and other issues, the ISG Provider Lens™ report says. Increasingly, they are investing in cloud platforms such as AWS to generate business value from their generated data.

The 2023 ISG Provider Lens™ report also explores several other trends affecting enterprise cloud strategies and the AWS ecosystem in Australia, including the growth of IoT and related cybersecurity issues and the country’s distinctive market for cloud migration of SAP workloads.

What evaluations were made by the report?

This ISG report for Australia evaluated the capabilities of 37 providers across six quadrants: AWS Managed Services, AWS SAP Workloads, AWS Data Analytics and Machine Learning, AWS Internet of Things (IoT) Services, AWS Migration Services and AWS Consulting Services.

The report names Accenture, Deloitte and TCS as leaders in all 6 quadrants. It names Capgemini, Infosys and Versent as leaders in 4 quadrants each and AC3 and Wipro as leaders in 3 quadrants each. CMD and DXC Technology are named as leaders in 2 quadrants each, and Cognizant, HCLTech, PwC and Telstra Purple are named leaders in 1 quadrant each.

CMD, HCLTech, IBM, Infosys, PwC and Tech Mahindra are “Rising Stars” — companies with a “promising portfolio” and “high future potential” by ISG’s definition — in one quadrant each.

“Australian enterprises have seen the value of the cloud for surviving and competing under changing business conditions. AWS and its partner ecosystem are growing to support higher demand for cloud services to meet new challenges.” said Ben Rossiter, cloud advisor at ISG.

“Businesses in Australia are using AI and digitized machine learning tools to optimize their use of customer and operations data for a seamless, effecient experience. Service providers are strongly positioned to help clients make the most of these tools from hyperscalers such as AWS.” said Jan Erik Aase, Partner and Global leader, ISG Provider Lens Research.


Please enter your comment!
Please enter your name here

This site uses Akismet to reduce spam. Learn how your comment data is processed.