At a time when firms are struggling to find customised tech to address their unique business requirements, Lenovo Solutions and Services Group (SSG) is launching Digital Workplace Solutions (DWS), a new managed services portfolio of intelligent tools and systems.
Why is Lenovo SSG’s DWS a timely solution?
DWS delivers work-related technology, security, efficiency, and employee satisfaction so that executives can deliver on key performance outcomes. According to research commissioned by Lenovo, nine out of ten (90%) CIOs say they are often asked to make business decisions beyond technology adoption. Gaining traction are people-focused challenges like:
- Managing remote workforces (59%)
- Talent acquisition/retention (59%)
- Managing global teams (58%)
- Diversity, equity, and inclusion (55%)
“As firms adapt to the evolving landscape of hybrid work, Lenovo is committed to providing solutions to address their unique challenges. DWS leverages our internal capabilities and extensive partner ecosystem to empower enterprises with advanced technology to optimise productivity, enhance security, and create a seamless employee experience in the digital workplace,” said Raghav Raghunathan, General Manager Lenovo Digital Workplace Solutions.
Lenovo DWS helps firms gain an edge by relying on Lenovo managed services that provide tailorable work habitats that are people-focused and tooled to answer top business concerns.
“We are excited to unveil Lenovo’s Digital Workplace Solutions to our partners and customers across ANZ. The role of CIOs has become much more dynamic since the adoption of hybrid workstyles, and they are increasingly asked to make business decisions beyond technology adoption,” said Matthew Telfer, Director of Services and Solutions Sales at Lenovo ANZ.
“The Digital Workplace Solutions have been designed to meet customers wherever they are in their unique transformation journey. Through this suite of end-to-end solutions, Lenovo aims to empower decision makers across ANZ to enhance their power, flexibility, and scale.”
What does Digital Workplace Solutions bring to firms?
The portfolio reaches across IT environments to meet businesses where they are in their transformation journey with a full catalogue of flexible, end-to-end services:
- Digital workplace advisory services – Diagnose and design end user hardware and software landscapes to improve productivity and the user experience
- Persona based configuration – Deploy a tailored suite of apps and services that fit different digital user personas and needs
- Collaboration and productivity – Pre-packaged suite of fully integrated collaboration apps, deployment of best of breed solutions, back-end authentications integrated and managed
- Unified endpoint management – Management of all device infrastructure, next-gen IOT devices, optimised and integrated Bring Your Own Device (BYOD) policy
- Next-gen Service desk – Service desk focus on employee experience, integrated support for devices and apps, pre-emptive support, automation, and self-serve
- Security – Professional and managed security services to provide implementation and ongoing management of best of breed security solutions
What is the wider industry context of this product launch?
The Challenges of Hybrid Work
Hybrid work is a relatively new phenomenon, and as such, there are still a number of challenges that organizations need to overcome in order to make it successful. Some of the most common challenges include:
- Communication: One of the biggest challenges of hybrid work is ensuring that everyone is on the same page. This can be difficult when some team members are working in the office and others are working remotely. It’s important to have clear communication channels in place, such as video conferencing and instant messaging, so that everyone can stay up-to-date on projects and decisions.
- Coordination: Another challenge of hybrid work is coordinating schedules and tasks. When some team members are working in the office and others are working remotely, it can be difficult to find times when everyone is available to meet. It’s important to have a system in place for scheduling meetings and coordinating tasks, so that everyone can stay on track.
- Connection: One of the most important aspects of any team is a sense of connection. However, this can be difficult to maintain when some team members are working in the office and others are working remotely. It’s important to find ways to create opportunities for team members to connect, such as virtual coffee breaks, team-building exercises, and social events.
- Creativity: Hybrid work can also pose challenges for creativity. When team members are not physically together, it can be difficult to brainstorm and come up with new ideas. It’s important to find ways to foster creativity in a hybrid environment, such as by encouraging team members to share their ideas online, using video conferencing to collaborate on projects, and providing opportunities for team members to work on creative projects together.
- Culture: Finally, hybrid work can also pose challenges for organizational culture. When some team members are working in the office and others are working remotely, it can be difficult to maintain a consistent company culture. It’s important to find ways to promote a shared sense of identity and belonging, even when team members are not physically together.
These are just some of the challenges that organizations need to overcome in order to make hybrid work successful. However, with careful planning and execution, hybrid work can be a great way to improve employee satisfaction, productivity, and flexibility.
Here are some additional tips for overcoming the challenges of hybrid work:
- Invest in the right technology: Having the right technology in place is essential for success in a hybrid work environment. This includes video conferencing tools, instant messaging, and cloud-based collaboration tools.
- Create clear policies and procedures: It’s important to have clear policies and procedures in place for hybrid work. This will help to ensure that everyone is on the same page and that there are no misunderstandings.
- Provide training and support: Employees need to be trained on how to use the technology and how to work effectively in a hybrid environment. This training should also cover topics such as communication, collaboration, and time management.
- Be flexible: Hybrid work is a new and evolving way of working. It’s important to be flexible and willing to adjust as needed. This means being open to new ideas and being willing to experiment with different approaches.
By following these tips, organizations can overcome the challenges of hybrid work and create a successful hybrid work environment.
In addition to the challenges mentioned above, there are a number of other factors that can impact the success of hybrid work, such as:
- The organization’s culture and values
- The type of work that is being done
- The individual preferences of employees
It’s important to consider all of these factors when designing a hybrid work strategy. By doing so, organizations can create a hybrid work environment that is both effective and sustainable.
Gerald Ainomugisha is a business news reporter and freelance B2B marketer with over 10 years of experience in writing high-converting copy and content for businesses of all kinds, especially SaaS providers in the niches of HR, IT, fintech, eCommerce and web3. Since joining Upwork in 2012 (back when it was still eLance), Gerald A. has delivered great results for hundreds of clients, maintaining a 98% Job Success rate as well as 5+ years of Top Rated Plus rating (and Premium Writers Talent Cloud membership). Book a meeting with Gerald A. today to get the powerful SEO content you need!