Imperva opens NOC/SOC within Singapore to support APJ customers

George Lee, Senior Vice President at Imperva of Asia Pacific and Japan
George Lee, Senior Vice President at Imperva of Asia Pacific and Japan

Positioning itself as a credible cybersecurity company in Asia Pacific and Japan (APJ) that protects critical applications, APIs, and data, anywhere at scale, Imperva Inc. unveils a Network and Security Operations Centre (NOC/SOC) in Singapore. The NOC/SOC will enable it to better understand the cyberattacks occurring within the region, and to also help customers more quickly navigate all the complex business risks associated with those different cyber-attacks.

What is the market offering of the NOC/SOC in Singapore?

Singapore’s open economy and its presence as a major center for trade, finance, and logistics make it a target for a myriad of sophisticated attacks such as API abuse, automated fraud, DDoS attacks, and business logic attacks on a daily basis. According to an Imperva Threat Research report that was made, the cyber-attacks targeting Singapore businesses more than doubled in the second half of 2022, in comparison to the same time period in the year, 2021.

It has become crucial to protect against cyber-attacks that can potentially gravely impact the wider regional and global economy. The NOC monitors Imperva’s globally distributed network and IT infrastructure, ensuring that everything is running very smoothly for all the Imperva customers. If any issues arise, they can be detected and resolved quickly to minimise downtime. Long-term, this will help Imperva deliver consistent services with better uptime.

The SOC is responsible for monitoring systems for any security threats and vulnerabilities. With a SOC based in the region, Imperva can maintain and bolster the integrity and availability of its security services. This investment in a regional NOC and SOC will help our customers to navigate any kind of complex security and compliance risks currently existing in the systems.

This NOC/SOC joins its global network of NOC/SOC’s that provide 24/7 protection and support to Imperva customers around the world, through its follow-the-sun model. Today’s NOC/SOC opening follows the establishment of the Imperva office in Singapore in 2017, and subsequent expansion of the company’s presence to places like Australia, China, India, Japan, and Taiwan.

Singapore is the Imperva headquarters for the APJ region. Concurrent with the opening of this NOC/SOC, the Singapore office has also gradually doubled in size, housing employees from functions such as engineering, finance, legal, marketing, professional services, and also sales.

What are Imperva’s other prospects within the APJ region?

Imperva is also strengthening its local data centre infrastructure within the APJ region. There are currently 15 PoPs (Point of Presence) functioning across the APJ region, with much more that is planned for this year. Through these investments, Imperva continues to provide the right level of protection, performance, and availability to all its APJ customers and clientele.

Occupying the same space in downtown Suntec City is the first Imperva Customer Experience Centre within the APJ region. Customers can visit the facility to meet with the different Imperva experts, see threat intelligence data in real-time, and use solutions from Imperva hands-on.

Imperva will harness its new facility to support the industry’s efforts to develop a pipeline of cybersecurity professionals for the region. Imperva has an ongoing internship program with the National University of Singapore. Students gain valuable hands-on experience providing technical support to customers, while being mentored by the brightest security engineers.

At the end, they will have a deeper understanding of application and data security, exposure and experience with the latest technologies in cybersecurity in a state-of-the art environment.

“The opening of today’s trio of facilities highlights our long-term interest and commitment to Singapore and APJ. Our thousands of customers here deserve world-class standards of support and Imperva will continue to invest to provide them with the highest levels of protection, performance, and availability,” says George Lee, Imperva Senior VP for Asia Pacific and Japan.


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