impact.com, the world-renown partnership management platform, has announced a raft of promotions as it continues to expand its brand, publisher, and agency portfolio across APAC.
Nick Randall has been promoted to the newly created position of Regional VP of Customer Growth for APAC. Randall joined impact.com in 2020 as Director of Customer Success and Operations for APAC, and since then has grown the ARR under his management by 123% and doubled his team from 6-12 people across Australia, Singapore, China and Indonesia.
What does Randall’s promotion mean for impact.com?
Commenting on Randall, Adam Furness, APAC Managing Director at impact.com said, “Our customer success teams add an invaluable human component to our technical solutions.”
“Under Nick’s leadership, we’ve seen a step-change in the growth they have helped clients realise – which in turn has driven impact.com’s business growth. His promotion to RVP of Customer Growth, APAC is a reflection of his significant contribution to the business and I’m looking forward to seeing what further innovation and insights he will bring to his new role.”
Who are the other promotions?
Also, Helena Barroso Zarco becomes Customer Success Director for SEA, in addition to ANZ, which she was responsible for, Dan Christ has been promoted to Senior Customer Success Manager from Customer Success Manager, Nick Pringle has been promoted to Senior Revenue Enablement Manager from Revenue Enablement Specialist, and Rosie Rae has been promoted to Publisher Acquisition Manager from Partnership Development Executive.
impact.com has significantly expanded its customer list in the last 12 months as more brands realise the potential of the partnership channel to drive incremental revenue. The firm has recently welcomed multiple Australian brands including Billini, Rollie Nation and Bikes Online, Myer, Crocs, Compare The Market, Waggly, and VistaPrint and agency partner Sparro.
