Hume Bank bolsters client onboarding with Q2’s loan origination platform

Q2 Holdings, Inc., a provider of digital transformation solutions for banking and lending, announced that Hume Bank, a AU$1.7bn community bank in Albury, has selected Q2 to transform and streamline its customer origination processes for loan and deposit products.

What does the partnership mean for Hume Bank?

Hume Bank CEO Stephen Capello said, “As a customer-owned bank, we play an important role in ensuring our customers and community get access to the right banking products.”

“With over 55,000 clients, we’re always looking for ways to exceed their needs, and we look forward to launching a faster, easier and more innovative onboarding process. Drawing upon Q2’s innovative tech stack, we’ll reduce the wait time for loan decisioning and account initiation to ultimately deliver a better user experience and bring value to our community.”

“Our Q2 investment is part of a bank-wide transformation program focused on modernising our bank to ensure we can deliver on the changing needs of our clients and community.”

What does the partnership mean for Q2?

Commenting on the partnership, Ali Khan, Managing Director for Q2 Asia Pacific (APAC) said, “We look forward to furthering Hume Bank’s commitment to digital transformation.”

“Today’s consumers have high expectations for banks to quickly adapt to emerging tech that enable fast, safe digital transactions. By harnessing the power of smart, fully integrated digital solutions, Hume Bank will continue providing high value to all its clients.”

Q2 will unify Hume Bank’s digital channels and multiple product offerings under a single, configurable and adaptable lending platform. This will enhance the user experience, enable STP (straight-through processing) to automate data sharing and reduce menial tasks.