Freshworks announces Johanna Jackman as Chief People Officer

Johanna Jackman, Chief People Officer at Freshworks
Johanna Jackman, Chief People Officer at Freshworks

Freshworks Inc., has announced the appointment of Johanna Jackman as the company’s new Chief People Officer (CPO). Johanna Jackman joins the executive team and reports to Freshwork’s Chief Executive Officer Girish Mathrubootham and President Dennis Woodside.

What does Jackman bring to Freshworks in the role?

In her role of Chief People Officer, Jackman will be primarily responsible for the company’s global human resources strategy and operations, which oversees Human Resources business partnerships, talent acquisition and employee development, facilities, compensation and benefits, corporate social responsibility programs, and diversity, equity and inclusion strategy.

A global executive who focuses on driving business impact, Jackman has led teams at Pure Storage, LinkedIn, Microsoft and most recently served as Chief People Officer at Airtable during a hyper growth phase, where she has played a crucial role in scaling talent and culture.

Before Airtable, Jackman held the position of CHRO for several years at Pure Storage (NYSE: PSTG) and served as a board member for the Pure Good Foundation, contributing to environmental impact and workforce development solutions for underserved communities.

Prior to Pure Storage, she served as Vice President of HR at LinkedIn, where she helped create a talent platform that grew the employee base from 1,000 to 10,000. Jackman’s experience extends further back to her tenure at Microsoft, where she specialised in talent management and business partnerships, holding key roles in the US, Europe, and Australia.

What does the appointment mean for Freshworks?

Girish Mathrubootham, Chief Executive Officer at Freshworks
Girish Mathrubootham, Chief Executive Officer at Freshworks

Commenting on the appointment of Jackman, Freshworks CEO Mathrubootham, said, “JJ is a great addition to the Freshworks team. Her successful track record at high-growth tech companies and her international expertise working with global teams make her the perfect fit to support our diverse employee base who drive the long-term success of our business.”

“Freshworks has the potential to become a multi-billion dollar software firm and I’m excited to join the leadership team to elevate its strong company culture and include our current and future employees in the journey as we scale. This is a special place – a globally diverse firm, which in itself provides a massive benefit to our employees and clients alike,” said Jackman.

Johanna Jackman holds a Bachelor of Business degree from the Queensland University of Technology, Australia. Additionally, she also serves as a member of the board of directors at Grafana Labs, an open-source interactive data-visualisation platform company.