FPT, a global IT service provider, announced that its flagship robotic process automation (RPA) platform, akaBot, has been recognized as the Leader in the Grid® Report for Robotic Process Automation, a popular high-level market overview by G2, one of the world’s largest and most trusted software marketplaces. Since its first time charting the Grid® Report in 2021, akaBot has been positioned in the Leader quadrant for four consecutive seasons.
Why was akaBot recognized by G2?
Leveraging unbiased customer reviews, G2 recognized FPT’s RPA platform, akaBot, for its large market presence, and a high overall customer satisfaction score of 8.92/10. The platform has also been proven highly trusted by its clients, with a 100% convincing rating of 4 stars and above, with a vast majority, almost definite referral rate to other users (93%).
Among FPT’s akaBot’s thousands of clients is Pastry Pro, Malaysia’s largest supplier of premium quality baking ingredients, who echoed the G2 Grid® Report’s evaluation of the platform and recommended it as an excellent partner in automation technology.
“Thanks to akaBot, we are now benefiting from a more efficient process through fewer human errors and reduced work pressure with 90% of on-demand stock tracking processes being automated,” commented Ning Jia, Deputy Managing Director of Pastry Pro.
What does the recognition mean for akaBot?
“We are pleased to be the only representative from APAC to make the Leader quadrant in the G2 Grid® Report for Robotic Process Automation. akaBot is on track to become the leading Automation Solution Provider for emerging markets in the region with all services evolving around customer-first credo. We are steadfast in our commitment to providing the highest quality services to our customers,” commented Giap Bui Dinh, CEO and Founder of akaBot.
In the G2 Grid® Report for Robotic Process Automation (RPA) | Spring 2023, akaBot gained eight badges in the Leader Grid, the most that the product has ever achieved in a season.
- Grid® Report for Robotic Process Automation (RPA) | Spring 2023
- Results Index for Robotic Process Automation (RPA) | Spring 2023
- Mid-Market Grid® Report for Robotic Process Automation (RPA) | Spring 2023
- Asia Regional Grid® Report for Robotic Process Automation (RPA) | Spring 2023
- Asia Pacific Regional Grid® Report for Robotic Process Automation (RPA) | Spring 2023
- Mid-Market Asia Regional Grid® Report for Robotic Process Automation (RPA) | Spring 2023
- Mid-Market Grid® Report for Robotic Process Automation (RPA) | Spring 2023
- Enterprise Asia Regional Grid® Report for Robotic Process Automation (RPA) | Spring 2023
Learn more about akaBot’s reviews or leave your comment on G2’s akaBot review page.
