Fintech Till Payments announces executive leadership promotions

Global Fintech disruptor, Till Payments (Till) announced the promotions of Tanya Green and Alison Long into newly created roles within its Executive Leadership Team.

Green will step into the role of Chief Customer Officer, while Long will take on the position of Chief People Officer. Both promotions are effective from the 1st of April, 2022.

What roles will they play at Till Payments?

As CCO, Green will now be responsible for aligning and unifying internal teams around the customer and leading Till’s global brand as it launches into new markets. Meanwhile, in her new role as Chief People Officer, Long will be spearheading the paytech’s global growth journey, ensuring it retains its culture-first and people-first approach to employee experience.

“Since joining Till, both Tanya and Ali have demonstrated exceptional talent, leadership and  business acumen. They have led the firm through some of the most challenging projects, with an unparalleled dedication that has led to success after success,” said Shadi Haddad.

“I’m proud to be announcing their well-deserved promotions and have absolute faith in their vision for our future and their ability to execute for the business as we scale.”

What does the new CCO think of Till Payments vision?

“One of our organisational values is ‘Focus on the customer and the rest will follow’ and this has rung true to me since the moment I joined the business. As we scale globally and look to the future, my role will be laser-focused on ensuring our customer-centred promise never falters, regardless of where they are in the customer lifecycle,” Tanya Green said.

“Our vision is to deliver an unrivalled payment experience to partners. And while our brand and bespoke CX initiatives will push boundaries, we’ll always have the client at the centre of our decision-making. I’m thrilled to be leading the charge for our clients in this journey.”

Ms Green joined Till Payments in March 2021 as its Head of Brand & Customer Experience. Since her appointment, she has overseen the development and rollout of the fintech’s new, global brand strategy – including its visual and verbal identity – playing a leading role in the fintech’s continued drive to increase its brand awareness worldwide.

Across her career, Green has amassed over 13 years of experience within some of the world’s leading branding, advertising and creative agencies and ASX 100 businesses.

How does the new CPO impact Till payments future?

“The driving force behind my career to date has always been about delivering an incredible people experience, so the opportunity to join an executive leadership team just as dedicated to its people as I am has been a dream come true,” Alison Long said.

“I’m excited to step into this new role of Chief People Officer and lead the next phase of our hyper-growth while we build and deliver our global employee value proposition.”

Ms Long joined Till Payments in February 2021, quickly advancing to the position of Head of People & Talent. Alison Long has a background in talent acquisition within leading Fortune 500 multinational companies and ASX 100 businesses and has been an exceptional driving force behind the rapid and successful growth of the Till Payments team to date.

Till Payments and its founders recognise the importance of supporting women in leadership roles, and these appointments mark the addition of two females into its Executive Leadership team. The payments fintech launched a gender equality campaign, ‘Breaking the Bias with Till, reinforcing its commitment to improving standards for women in the workplace.

It follows the company’s announcement of its first Chief Product Officer, Dave Hemingway, in January, who joined the fintech after a nine-year tenure at PayTech player, Indue.