Clifford Hallam Healthcare taps Rimini Consult™ to improve SAP operations

Rimini Street, Inc., a world-renown provider of enterprise software products and services, the leading third-party support provider for Oracle and SAP software products, and a Salesforce partner, announced it has expanded its partnership with Clifford Hallam Healthcare (CH2), Australia’s fully integrated, nationwide pharmaceutical and medical consumers distributor.

Why did CH2 expand its partnership with Rimini Street?

As per agreement, Clifford Hallam Healthcare selected Rimini Consult™ Professional Services to successfully implement an upgrade to its business-critical SAP BusinessObjects version from 4.1 to 4.2, expanding its current contract of software solutions with Rimini Street.

Clifford Hallam Healthcare (CH2), a member of the Australian Federal Government program, Community Service Obligation, ensures that all Australian residents have timely access to medicines, regardless of their location. The company relies heavily on SAP BusinessObjects to provide the critical data that is required to maintain compliance with the program.

SAP BusinessObjects is the core to its in-house developed app responsible for producing sales data to ensure timely payments to CH2 from its pharmaceutical manufacturers and suppliers.

To accelerate business operations that directly impact the firm’s aggressive business goal, CH2 looked to Rimini Street, which has been its trusted SAP software support provider since 2019. Rimini Consult™ offers a myriad of solutions including tech investment road mapping, migration, and skills augmentation. CH2 tapped the vendor-agnostic suite to review options for increasing speed, efficiency, and security of its SAP BusinessObjects 4.1 environment.

What does this mean for CH2 and Rimini Street?

Bill Carslay, Rimini Street’s Group Vice President and General Manager of Rimini Consult™

“We are proud to have worked closely with the Clifford Hallam Healthcare team in their software version upgrade, helping the company move closer to its next technology goals focused on predictive analytics and electronic data interchange (EDI) projects,” said Bill Carslay, Rimini Street’s Group Vice President and General Manager of Rimini Consult™.

“Rimini Street took the time to listen and learn about my environment, giving me clarity and peace of mind knowing what the outcome will be and how it will improve my operations. They even provided in-depth license advisory support, helping me understand exactly what my total cost of ownership would be if I were to make the move to version 4.2 versus 4.3,” commented Nav Pillai, Chief Information Officer at Clifford Hallam Healthcare.

With the migration already successfully implemented, Clifford Hallam Healthcare (CH2) has greatly benefitted from a reduction in security vulnerabilities and need for break fix support, improved speed in reporting, and greater confidence gained in the data collected.

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