Netcore Cloud, an SaaS company in customer communication, engagement, and retention, bets big on Personalization with its investment of close to $100m to acquire a majority stake in US-based, search-personalization company Unbxd Inc. It will also be infusing additional funding into Unbxd to propel the company's growth in developed markets. Founded by Pavan Sondur and Prashant Kumar in 2012, Unbxd is a 120-member team and has built a best-in-class AI-powered Product Discovery suite.
In order to better serve the retail industry with state of the art AI and to couple that with optimal operations and processes, Focal Systems is proud to announce the hiring of Suzy Monford, former Kroger executive, as Chief Strategy and Marketplace Officer. With over 30 years’ expertise in grocery and restaurant industries, Monford brings a passion for innovating go-to-market strategies and top tech to transform the global food and retail sectors. She will be based in Austin, TX, where she will heading the company’s office.
The past two years have been challenging for businesses everywhere, so it’s not surprising to learn that adherence to good data practices may have slipped somewhat during this period. In fact, new research from Validity found that 74% of Aussie CRM administrators felt that data decay increased as a result of COVID-19, while 71% said that a rise in movement of employees between jobs since March 2020 has led to an all-time low in data quality.
UserTesting, a video-based human insight, released the 2022 CX Industry Report that shows a strong global demand for actionable human insight across every industry and every size firm as customers’ needs and expectations continue to evolve and grow. Accessing customer perspectives to stay relevant and competitive is now a requirement for business success. When surveyed about their top priorities for the year, executives overwhelmingly reported that addressing market changes related to the pandemic was a top priority for them, jumping to 65%, a 35% increase over last year. One strong indication for how executives plan to address this priority is looking to customer experience to stay competitive and grow.
Celonis, an execution management, announced the acquisition of Process Analytics Factory (PAF), a provider of process mining insights for Microsoft Power BI. This acquisition will enable millions of Microsoft Power Platform users to utilize Celonis’ market leading Execution Management System (EMS) for process mining, automation, and collaboration.
Arria NLG, a provider of natural language generation (NLG) technologies, has appointed Managing Director and Innovation Strategist, Mark Goodey, to cement Arria Investment Analyst as the Banking, Financial Services, and Insurance (BFSI) industry leader. Arria Investment Analyst uses natural language technologies to bring 100 percent accuracy to investment analysis and to create data-driven investment commentary.
LambdaTest, an end-to-end cloud-based test orchestration platform, has closed a total of $45 million in a venture round led by Premji Invest with participation from existing investors Sequoia Capital India, Telstra Ventures, Blume Ventures, and Leo Capital. Sandeep Johri, Ex-CEO and present board member of Tricentis, has also angel invested in this round. LambdaTest, which is on a mission to push the boundaries of execution speed, performance and reliability of test execution, will use the funding for new product innovation.
Medius, a provider of accounts payable (AP) automation solutions, announced the acquisition of OnPay Solutions, an invoice payments provider, for an undisclosed sum. The deal will enable Medius to integrate payment processing – AP automation’s ‘last mile’ – directly into its source-to-pay platform, enhancing its customers’ operational efficiency and strengthening their anomaly, fraud and risk detection capabilities.
Deepki, the only company offering a fully populated ESG data intelligence platform for the real estate sector, announces that it has raised €150 million in a Series C round of funding. The operation was co-led by One Peak and Highland Europe, two London-based Growth Equity firms specializing in category-leading, growth stage, technology companies in Europe. Other investors include Bpifrance, through their Large Venture fund, and Revaia, and existing investors Hi Inov and Statkraft Ventures, who continue to support the growth of the business.
Board International, a decision-making platform provider, announced the appointment of Rachael Baig as Director of Strategic Programs.