Saturday, December 3, 2022

DoorDash launches self-serve advertising tools for restaurants

DoorDash launched a new advertising solutions for merchants including the launch of self-serve Sponsored Listings, which will allow restaurants and brands, from local merchants to global brands, to reach new clients and grow their business on the DoorDash Marketplace. In a market dominated by larger enterprises, local and SMBs have the same opportunity to reach new clients on DoorDash. There are multiple self-serve tools that allow merchants to get in front of their clients, from discovery through to the point of sale. This includes existing promotions in the Offers Hub, homepage banners and the new Sponsored Listings features.

Australian dining deal app first in the world to launch dedicated debit card

EatClub, the app that enables dine-in and takeaway restaurants to generate additional revenue by offering last-minute deals of up to 50% off, has launched Australia’s first digital card for hospitality. The system, known as EatClub Pay, is free for users of the EatClub app. According to EatClub co-founder and CEO, Pan Koutlakis, EatClub Pay makes the process of redeeming an offer seamless for the client and removes operational burden for the venue.

Embrace change: Why standing still today means moving backwards

Technological advancements have revolutionised the way we live and work. In the 18th century, the first industrial revolution was defined by steam power and industry. In the 19th century, the discovery of electricity stimulated the start of the second industrial revolution. In the 1970’s, the creation of computers and the subsequent arrival of the internet led to the third industrial revolution. Today, we’re embarking boldly into the fourth industrial revolution - or Industry 4.0 - built on advanced computer technology, automation, data and more.

Lightspeed launches new platform to power Australia’s hospitality sector

Lightspeed Commerce Inc, announced the initial launch of Lightspeed Restaurant in the Australian market - a unified hospitality commerce and point-of-sale (POS) platform to power Australia’s restaurant revival.

Texas Chicken agrees expansion deal with Good Taste to aid global growth

Texas Chicken™, a quick service restaurant chains, announced an expansion deal with New Zealand franchisee George Constantinou through his company Good Taste Co Pty Limited, who will add 20 units to his current five restaurants as part of a new agreement with the brand. Those 20 restaurants, in the brand’s updated Blaze design, will begin to open in 2023.

SiteMinder to acquire top hotel guest engagement solutions GuestJoy

SiteMinder, the open hotel commerce platform, announced it will acquire industry acclaimed hotel guest engagement suite GuestJoy, a cloud-based app that allows hoteliers to automate personalised, direct, contactless guest communications before, during and after their stay.

How the hospitality sector can mitigate economic headwinds

While the lockdowns might be a thing of the past, the pandemic’s medium-term financial impacts, from interest rate hikes to rising inflation, are putting pressure on household spending. Driven by these cost-of-living pressures, Aussies are planning to significantly reduce their visit frequency and spend at restaurants, bars and cafes over the coming months. 

Chef Collective’s Dark kitchens redefining the hospitality sector

Chef Collective is a global business now on Australian soil which hosts, “dark kitchens,” also known as cloud or ghost kitchens. These kitchens are fully functioning, adaptable, high quality, commercial kitchens without a storefront, which cater to delivery orders. These can then be picked up via delivery drivers from Uber Eats, Deliveroo and DoorDash, and others.

Uptake of hospitality tech helps family owned eateries survive post COVID

During the COVID-19 lockdowns many restaurants survived largely due to government support and online ordering, but now that life is ‘back to normal’ who is helping keep their doors open? With locals saving up to travel abroad, rapid inflation, rising costs, food shortages, empty city offices and a lack of staff, the pandemic challenges are far from over.

Hyatt appoints group president for Europe, Africa and Middle East

Hyatt Hotels Corporation announced a leadership change positioning Hyatt for continued strategic growth in the Europe, Africa & Middle East (EAME) region. Javier Águila has been appointed group president EAME, following the retirement of Peter Fulton who looks back on an impressive 39-year career. Águila and Fulton will work together through a smooth and thoughtful transition and Águila will officially assume the role in the next several months.