Wednesday, February 1, 2023

UserTesting CX Survey reveals a surge in demand for human insight

UserTesting, a video-based human insight, released the 2022 CX Industry Report that shows a strong global demand for actionable human insight across every industry and every size firm as customers’ needs and expectations continue to evolve and grow. Accessing customer perspectives to stay relevant and competitive is now a requirement for business success. When surveyed about their top priorities for the year, executives overwhelmingly reported that addressing market changes related to the pandemic was a top priority for them, jumping to 65%, a 35% increase over last year. One strong indication for how executives plan to address this priority is looking to customer experience to stay competitive and grow.

Lineage raises over $700m to fund investments in development projects

Lineage Logistics, LLC and its affiliated entities (Lineage), one of the world’s largest and most innovative temperature-controlled industrial REIT and logistics solutions provider, has announced it has raised over $700 million in equity from new and existing strategic partners. The capital will support the completion of a global pipeline of more than 20 in-flight greenfield and expansion projects totaling over $1.25 billion as well as two new, fully automated U.S. superhub projects in core Southern Californian and Northeastern distribution markets.

Web3 security firm CertiK doubles valuation to $2 billion in 3 months

CertiK, a global Web3 and blockchain security firm headquartered in New York, announced the completion of an oversubscribed $88m Series B3 financing round. This investment is led by Insight Partners, Tiger Global, and Advent International, with participation from Goldman Sachs and existing investors such as Sequoia and Lightspeed Venture Partners. This latest funding now brings CertiK’s valuation to $2 billion in just 3 months since its last round of funding. This is the fourth round of capital raised by CertiK in the past nine months, altogether totaling $230 million. Blockchain security continues to see strong demand, which has led to substantial growth at CertiK as the leader in the category.

Animal tech firm Covetrus appoints Ajoy Karna as Chief Financial Officer

Covetrus®, a global player in animal-health technology and services, announced the appointment of Ajoy Karna as executive vice president and chief financial officer. Karna succeeds Matthew Foulston, who announced previously his retirement from the company. Karna joins Covetrus from Sysco Corporation, where during his 10 years with the firm, he held a number of senior finance and strategic leadership roles, including senior vice president of finance for international, and the firm’s North American foodservice distribution businesses.

Procore Technologies announces the winners of the Groundbreaker Awards

Procore Technologies, Inc., a provider of construction management software, announced the winners of the 2022 Groundbreaker Awards at the annual event in New Orleans. The awards celebrate the companies, projects and individuals that drive excellence across the industry. Procore Technologies selected 27 companies, projects and individuals as finalists for groundbreaking achievements. Kassy Morris, Head of Procore Construction Learning, presented the nine awards to the winners of the 2022 Groundbreaker Awards

Rimini Street appoints marketing ace Jeff Spicer as Chief Marketing Officer

Rimini Street, Inc. (Nasdaq: RMNI), a global provider of enterprise software products and services, the leading third-party support provider for Oracle and SAP software products, and a Salesforce partner, today announced that it has appointed technology marketing veteran Jeff Spicer as executive vice president and chief marketing officer. As Rimini Street's CMO, Spicer will lead the Company's Global Marketing organization, where he will be responsible for the Company's global marketing strategy, operations, brand management, digital assets, demand generation, campaigns, and communications.

ConsenSys successfully raises $450 million in Series D funding round

ConsenSys announced the close of a $450m financing round, bringing its valuation to over $7bn. ParaFi Capital led this raise after participating in its Series C round in November 2021. New investors also joined, like Temasek, SoftBank Vision Fund 2, Microsoft, Anthos Capital, Sound Ventures, and C Ventures. Series C investors — Third Point, Marshall Wace, TRUE Capital Management, and UTA VC, United Talent Agency’s venture fund — also participated in this round. Sullivan & Cromwell LLP acted as ConsenSys’ legal advisor in this transaction.

Cohesive Group acquires IBM Maximo services provider Vetasi

Bentley Systems, Inc, the infrastructure engineering software firm, announced that its Cohesive Group digital integrator business has acquired Vetasi, a consultancy specializing in enterprise asset management (EAM) solutions, with a strong focus on IBM Maximo. Vetasi brings the largest consultancy team across Europe, Africa, and ASEAN, with headquarters in the UK and operations based in Poland, Indonesia, South Africa, Spain, Ukraine, and Australia.

Clayton, Dubilier & Rice and TPG complete acquisition of Covetrus

Covetrus, an animal-health tech and services firm, announced the successful acquisition by funds affiliated with Clayton, Dubilier & Rice (CD&R) and TPG Capital, the large-scale US and European private equity platform of global alternative asset management firm TPG. Covetrus is now a private company, and its stock is no longer publicly listed or traded on NASDAQ.

Detroit Free Press names Lineage Logistics a top workplace in Michigan

Lineage Logistics, LLC, the temperature-controlled industrial REIT and logistics solutions firm, has been recognized by the Detroit Free Press as one of Michigan’s Top Workplaces in 2022, ranking 26 in the Midsize Workplaces category. The Detroit Free Press Top Workplaces annual awards program recognizes Michigan-based companies for their people-first work cultures.