Boomi taps Josh Rutberg to help drive success for its growing customer base

Josh Rutberg, Chief Customer Officer at Boomi
Josh Rutberg, Chief Customer Officer at Boomi

Boomi, the world-renown intelligent connectivity and automation company, announced the appointment of Josh Rutberg as Chief Customer Officer. Rutberg will be responsible for driving measurable outcomes and success for the company’s nearly 20,000 global customers.

What does Rutberg bring to Boomi in the role?

Rutberg brings over 20 years of experience with proven results in account management, retention, growth, executive relationships, loyalty, etc. He recently led Customer Success at MuleSoft, where the team was integral to the “land and expand” motion for customers.

Prior, he was a partner with Bain & Company, and spent 15 years advising clients on strategy, go-to-market transformation, and M&As. Rutberg has a Master of Business Administration from The Wharton School and a B.S. in Economics from University of Pennsylvania.

“Boomi’s mission to make the world a better place by connecting everyone to everything, anywhere shines through as a clear differentiator in what is an incredibly competitive industry. My passion for creating meaningful relationships with customers and ensuring their success matches Boomi’s unparalleled commitment to its clients, and I look forward to deepening our customer relationships as Boomi continues on its impressive growth journey,” said Rutberg.

What does the appointment mean for Boomi?

Steve Lucas, Chief Executive Officer at Boomi
Steve Lucas, Chief Executive Officer at Boomi

“The need for integration and automation solutions is exponential in today’s ever-changing business environment, and our clients rely on us. Josh’s experience and passion in leading customer success firms across both high growth and scaling tech companies is exactly what we need to ensure our customers choose Boomi time and again,” said CEO Steve Lucas.

Rutberg’s appointment as Chief Customer Officer at Boomi follows the addition of several new executive leaders to its existing leadership bench, these include the following:

“With our recent move into AI and our continued focus on innovating for the future, we are assembling the best leadership team I have ever experienced in my career, and I know that together, Boomi will be ready for its next exciting stage as a company,” added Lucas.

What is the market offering of Boomi?

As the pioneer of cloud-native iPaaS, Boomi celebrates the largest customer base among integration platform vendors; a growing community of over 100,000 members; and one of the largest arrays of global systems integrators (GSIs) in the iPaaS space. The firm boasts a worldwide network of partners, including Accenture, Deloitte, SAP, and Snowflake; and works with large hyperscaler cloud service providers, including AWS, Google, and Microsoft, etc.

Included on the Deloitte Technology Fast 500 and Inc. 5000 lists as one of America’s fastest growing and most innovative tech companies, Boomi was recently named to Nucleus Research’s list of “Hot Companies to Watch in 2023.” The firm has won numerous awards as an employer of choice, including its listing as one of Inc. Magazine’s Best Workplaces.

Boomi has also won three International Stevie® Awards, for Company of the Year (two years in a row) and Product Innovation; the Gold Globee® Award in the Platform as a Service (PaaS) category; the Merit Award for Technology in the Cloud Services category; the Stratus Award as a Global Leader in Cloud Computing 2022; and received the prestigious 5-star rating in the CRN Partner Program Guide for two consecutive years.

Additionally, the company has also recently expanded its presence in the high-growth markets of Vancouver, Canada, Bengaluru, India and the Asia Pacific region to meet growing global demand for its category-leading integration and automation solution.