Blackmores taps MuleSoft to offer faster access to its health products

Salesforce announced that Blackmores has selected MuleSoft to help it deliver health and well-being solutions to Aussies by enhancing its warehousing, Enterprise Resource Planning (ERP), and manufacturing processes. In working with MuleSoft, Blackmores has been able to scale integration and enable high reuse of API integrations, which has resulted in a reduction in time to market to get products to its customers and simplified integration architecture. 

Why did Blackmores onboard MuleSoft?

To support Blackmores’ vision to connect one billion people to the healing power of nature and to drive its long-term business growth strategy, it’s vital it can efficiently get products out to its retail clients. Thus, Blackmores underwent a digital refresh programme with MuleSoft, shifting from its previous point-to-point (PtP) integration onto the Anypoint Platform™

This enables Blackmores to build a modern integration architecture with reusable APIs and empowers them to digitise its systems, streamline processes and logistics, and automate tasks like inventory control and stock organisation, which are usually done manually.

By using the platform, Blackmores has built on existing capabilities to enhance the visibility and transparency of the business, improve speed, and maintain a high order accuracy. This enables Blackmores to more efficiently deliver quality products to their customers, providing more access for consumers to their high-quality natural health and wellbeing products.

What does the partnership mean for Blackmores?

“Blackmores has a strong reputation for their innovative quality products that make a real difference to the lives of consumers and their pets. We want to ensure we develop and expand our offerings to meet the needs of our customers and provide great experiences with every interaction,” said Andrew Grech, Director IT Engineering & Operations, Blackmores. 

“By working with MuleSoft, we’ve transformed our operational processes with easy-to-use tools that free up our staff’s time and help us meet business goals faster, ultimately providing our partners, suppliers and customers with richer, streamlined experiences,” Grech concluded.