Arctic Wolf expands incident response services to EMEA and ANZ regions

Scott Holewinski, Senior Vice President and General Manager, incident response at Arctic Wolf
Scott Holewinski, Senior Vice President and General Manager, incident response at Arctic Wolf

Arctic Wolf®, a security operations firm, announced the expansion of its Incident Response business, including its award-winning Incident Response (IR) JumpStart Retainer to serve the EMEA and ANZ markets. These incident response offerings offer clients, Arctic Wolf Partner Program members, and cyber insurance partners a diverse and complimentary services that can help organisations to build their cyber resilience before, during, and after a cyber incident.

Why is this a timely expansion?

Data from an Arctic Wolf survey revealed that 55% of firms suffered from a ransomware attack last year, making it of critical importance that firms have a comprehensive and multi-layer plan in place to ensure the continuity of their business should a cyber incident occur.

Unfortunately, due to the global cybersecurity talent shortage, and ongoing macroeconomic uncertainty, many organisations lack the internal resources and technical expertise needed to prevent, respond to and recover from sophisticated cyber-attacks. As a result, having established relationships with trusted and reputable third-party partners for incident response planning guidance and support is essential for organisations of all sizes during a cyber crisis.

As cyberattacks continue to affect businesses across the globe, Arctic Wolf Incident Response serves as a go-to partner for cyber insurance companies and the channel community who are looking for a leading incident response team to assist their clients during a cyber incident.

What is the market offering of Arctic Wolf’s solution?

Powered by the security operations and threat intelligence data derived from the globally deployed Arctic Wolf Security Operations Cloud™, as well as the insights, best practices, and industry-leading expertise of the Arctic Wolf Incident Response team, the firm offers a unique approach to incident response that’s focused on owning the critical outcomes for its clients.

The company’s holistic and comprehensive approach to incident response places a focus on minimising operational downtime and financial impacts from a cyber incident for its clients by providing rapid response to any cyber emergency, while also simultaneously fortifying their cyber readiness with programs that ensure the long-term durability of their defences. Some of the ways Arctic Wolf is disrupting the legacy approach to incident response include:

  • Arctic Wolf Incident Response JumpStart Retainer: A subscription-based approach to incident response retainers that eliminates the need for organisations to pre-purchase professional service hours each year.
  • 60-minute quick response service-level agreements (SLAs): Ensures organisations will have a team of Arctic Wolf’s incident response experts supporting them four times faster than standard SLAs from many legacy incident response teams.
  • Flat-fee incident response engagements: Provides cost certainty to organisations looking to recover from select types of cyber incidents such as business email compromise (BEC) attacks.

What does this mean for the industry?

“While no firm plans to experience a cyber incident, the sophisticated capabilities of modern threat actors mean it is essential for IT and security leaders across the globe to have multiple pathways to ensure they can rapidly respond to a cyber emergency to minimise impact and operational downtime,” said Scott Holewinski, SVP and GM, incident response, Arctic Wolf.

“By bringing Arctic Wolf’s incident response offerings to both the EMEA and ANZ regions, our customers and partners will now have access to Arctic Wolf’s complete portfolio of solutions that spans the entire security operations allowing them to drive down both the likelihood and impact of cyberattacks so that they can effectively put an end to cyber risk,” Holewinski said.

“As the threat landscape continues to shift, businesses need to have a plan in place to prepare for a worst-case scenario, which is why we are excited to see Arctic Wolf bring its incident response offerings to Europe,” said Mike Lloyd, Sales Director at NG-IT Ltd.

“With the rise of targeted cyberattacks that European businesses are facing, we believe that Arctic Wolf’s ability to provide our clients with protection, resilience, and guidance that spans the entire security operations framework is a unique differentiator us in the marketplace.”

“We’re excited that Arctic Wolf is expanding its incident response portfolio to serve the Australian and New Zealand markets. As businesses’ needs continue to evolve, the Arctic Wolf IR JumpStart Retainer plays an integral role in helping firms proactively plan for and quickly respond to cyber incidents,” said Stuart Wilson, Senior Technical Consultant at Novo3.

“By giving businesses flexibility through subscription and offering them expert resources to build a strong incident response plan, firms can have confidence in their cyber resilience.”

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