Acoustic invests in digital customer experiences, adds four new clients

Jeremy Smart, Vice President of Sales, APAC and Japan at Acoustic

Acoustic, a marketing cloud, digital experience and lifecycle pricing and tech solution provider, today announced HelpPay, Heritage Bank, Greenstone and Hay as new local customers, deepening its footprint in the region and financial services and insurance sectors, in particular.

What will Acoustic offer its new batch of clients?

As brands vie for consumer attention across industries, curating an optimised digital experience is important. Acoustic will work with HelpPay, Heritage Bank, Greenstone and Hay to uncover opportunities for personalised consumer engagement across digital touchpoints. These brands join Acoustic’s growing list of clients in the financial services sector.

Since the start of the COVID-19 pandemic in 2020, Acoustic has continued investing in the Australia Pacific and Japan region by opening an Australian, cloud-based data centre and expanding its offices in Sydney and Melbourne: Acoustic has increased its headcount in Australia by over 78% since 2020 to better support local customers.

How do Acoustic’s clients achieve Customer experience?

As the need for digital transformation accelerated due to changing consumer behaviours and demand for customer service excellence, Acoustic is committed to providing brands with the solutions they need to achieve their digital marketing and customer experience goals.

“We are thrilled to welcome the teams at HelpPay, Heritage Bank, Greenstone and Hay to the Acoustic network,” said Jeremy Smart, VP of Sales, Asia Pacific and Japan at Acoustic.

“Brands must work with secure, privacy-compliant solutions to protect client data and create a seamless experience. Acoustic equips marketers with the right tools to do this and a deeper pool of knowledge related to client behaviour — at scale and on a personalised level.”

“Acoustic’s solutions allow brands – from traditional enterprises to challenger startups – to create campaigns that resonate, build a loyal following, and drive revenue.”

For more information on how Acoustic enables brands across industries to connect with consumers and optimize the digital customer experience, visit